The price of each contract is different. We agree a date and time that suits you and one of our directors will come and have a quick look around, which shouldn’t take long, and then quote a price. This is then transformed into a cleaning proposal which is sent to you by post and e-mail. […]
Yes, we provide cleaning equipment and materials, which can be left on site or, if you wish, brought on site on the days when cleaning is carried out. In the proposal, you will also find a complete and detailed price list of our cleaning products.
Yes, of course. We have a list of references and a testimonials page on our website which contains a number of comments from our clients. However, if you need a direct reference from some of our clients, we can arrange this for you.
We like to keep a comment book on hand for any minor issues. Regular meetings are also held with the area manager, who can be contacted by phone or e-mail at any time.
Our cleaners are regularly supervised by on-site managers to ensure that the premises are cleaned to the highest standards. We also ask for feedback from our customers, so that if they have concerns about any part of our service, we can resolve them immediately. It is not possible to supervise a cleaner by phone. The […]
Yes, our staff is fully trained before they start cleaning. They then undergo regular training on new regulations and cleaning techniques. In addition, our staff is trained on the features and benefits of our new products and how to use them. All our staff members receive a manual detailing all Belux Cleaning procedures.
Our services are tailored to your specific needs, we clean from 1 day to 7 days a week. The number of days depends entirely on you and your needs.
Yes, it is. We like to keep the same cleaner because it will become more efficient and effective in cleaning your premises after the initial off-site and on-site training. We like our cleaners to build long-term relationships within the team they work on and then receive regular refresher training on site.
We can clean at the time you want, we are totally flexible in terms of hours and days. We adapt our service to your needs.
Each of our clients has their own area manager, who will be their first point of contact if they need additional services or have any requests. They can also contact the head office and our customer support department directly, both of which can be reached through the main telephone number on our website.